Synopsis
Six sigma is a system for improving the quality of organizational
processes and products to a level of three defects per million.
This guide provides a brief overview of the management and
organization of six sigma, the underlying philosophy and the
problem-solving techniques most often used.
From the Back Cover
The revolutionary Six Sigma management system is taking the
business world by storm, helping numerous companies improve the
quality of their organizational processes. Originally developed at
Motorola, Six Sigma has now become famous through the efforts of
Jack Welch at GE, and others, for its ability to increase
productivity and marketshare while saving businesses millions of
dollars in annual costs.
Now you can follow in the footsteps of these great success
stories. The Six Sigma Handbook delivers the statistical
tools and problem-solving techniques that comprise the foundation
for this breakthrough system, showing how to use them to fully and
accurately implement Six Sigma across your organization. Author
Thomas Pyzdek offers the expert guidance and direction you need to
realize the Six Sigma promise in your companyand avoid the
traps and pitfalls commonly encountered in the process.
You'll get a complete overview of the management and
organization of Six Sigma and the philosophy that underlies it.
Pyzdek uses clear, detailed examples throughout to demonstrate
exactly how to make this program work for you. You'll see how best
to prepare management for the idea of using proven scientific
methods to run a business and how to build the groundwork for
their roles.
This step-by-step book presents vital, up-to-the-minute
information on selecting the right personnel to train, the various
levels of technical proficiency required, building the best team,
and fostering effective leadership. Directing you on how to handle
successful project management from start to finish, Pyzdek also:
-explains how to make your organization customer-focused to
determine and meet their needsa vital requirement for
implementing Six Sigma
-identifies where specific techniques canand cannotbe
applied in the process
-includes inspiring and instructive case studies about the success
of Six Sigma at Motorola, General Electric, and other companies
that have reaped the rewards.
Plus, you'll be exposed to the more advanced Six Sigma topicseverything
from design of experiments (DOE) and response surface methods (RSM)
to chi-square contingency table and cross-tab analysisthat you
may take advantage of when your new system is in place.
If you're ready to transform your company . . . realize
significant gains in quality, productivity, and sales . . . and
take the necessary steps to ensure your survival in the new world
economy, The Six Sigma Handbook reveals the most
challenging, beneficial, and exciting ways to motivate your
employees and reach new levels of success.
The management information and statistical tools you need to
successfully implement Six Sigma
One of the hottest trENDs in business today, Six Sigma has
helped organizations of all sizes improve the quality of processes
and products while saving billions of dollars in annual costs. The
Six Sigma Handbook covers the management systems and
statistical tools that are the foundation for this breakthrough
approach to management.
Thomas Pyzdek offers expert, proven advice on using Six Sigma
to retain customers and enhance bottom line performance while
cutting costs dramatically. He explains exactly how to make Six
Sigma work, including organizing for Six Sigma, the various levels
of technical proficiency required, criteria for selecting
personnel for training, how to determine customer requirements,
successful project management, and much more.
For the manager or quality professional charged with
implementing or supporting Six Sigmano matter the industrythis
timely guide will help any organization achieve the goal of
becoming a truly world-class operation.
-Includes not only a complete overview of the management and
organization of Six Sigma, but also the vital problem-solving
techniques and statistical tools
-Shows how to avoid common traps and pitfalls during
implementation
-Reveals what it takes to allow "creative destruction"
to flourisha primary responsibility of Six Sigma leaders
-Covers the more advanced topics, such as design of experiments
(DOE), response surface methods (RSM), data mining, and cross-tab
analysis.
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